Sometimes, when using a genealogy website, you
know what you are looking for but don’t quite know how
to find it. That’s where the help section comes in.
If you use Ancestry, you can visit www.support.ancestry.com and you can
view articles about frequently asked questions. Some of these helpful articles
include information on locating AncestryDNA results, activating an AncestryDNA
kit, how to share a family tree, information about managing sources in trees,
and many others.
Or, if you are a FamilySearch user you can
visit this link:
The FamilySearch help center has a search bar
if there is a specific question that you have. There are also categories that
you may comb through including, memories, indexing, genealogy assistance, DNA
testing, etc.
For help with MyHeritage, you can view this
link:
MyHeritage also has a search bar for its help
center. If you’d rather find a topic by category, categories
include, Subscriptions & Payments, Account & Settings, DNA, Discoveries
& Research, etc.
No matter what site you use to do your research
or save your family tree, it is good to remember that the help center of the
website is available to you if you become stuck or are not sure how to use a
certain feature. It is easy to forget that this feature exists, or that it can
be helpful. I recommend checking it out, so that you can use the website in a
fuller capacity.
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